top of page

PLEASE NOTE: PICK UP ADDRESS HAS CHANGED FROM OAKVILLE TO HAMILTON

gunn and co logo
  • Instagram
  • TikTok
White Tableware

FAQ

SHIPPING INFO

​

We print each Gunn & Co. item to order, which means when you place an order, it goes directly to our printer to be made just for you! Your order will be at your door between 5 - 18 days depending on your colour choice.

 

Shipping prices start at $10.00 and are calculated at checkout.

​

​

EXCHANGES & RETURNS - DECOR

​

All decor purchases from Gunn & Co. are considered a final sale. Each bundle in the Gunn & Co. shop is carefully inspected before we send them to their new home. We hope you love them just as much as we do!

 

If an item arrives damaged, please let us know by emailing our team within 48 hours of receipt of the products. Please include your name, order number, and the reason you are seeking a return of your products.  Include photos of damage. 

.

​

EXCHANGES & RETURNS - APPAREL 

​

Gunn & Co. apparel is custom-printed just for you so we are unable to offer refunds or exchanges. Please refer to the size charts.

 

If your item arrives damaged, we are happy to contact our printing company to replace it with a new one. Please email hello@sarahgunn.com with a description of the issue, along with a photo.

  • TikTok
  • Instagram

Refund Policies

REFUND POLICY - DECOR

All decor purchases from Gunn & Co. are considered a final sale. Each bundle in the Gunn & Co. shop is carefully inspected before we send them to their new home. We hope you love them just as much as we do!

If an item arrives damaged, please let us know by emailing our team within 48 hours of receipt of theproducts. Please include your name, order number, and the reason you are seeking a return of your products.  Include photos of damage. 

REFUND POLICY - APPAREL

Gunn & Co. apparel is custom-printed just for you so we are unable to offer refunds or exchanges. Please refer to the size chart included with each product.

 

If your item arrives damaged, we are happy to contact our printing company to replace it with a new one. Please email hello@sarahgunn.com within 2 days of delivery with a description of the issue, along with a photo.

Thank you for supporting a small business! xo Sarah
bottom of page